The Sicilian Delicatessen“The Sicilian”, “the Sicilian Deli” and “the Sicilian Delicatessen” are all trading names of “THE SICILIAN 103 ROSENDALE LTD“, registered in the UK under company number 12171036. It’s registered office is 3rd Floor Descartes House, 8 Gate Street, London, United Kingdom, WC2A 3HP.
Complaints handling procedure
Our aim is always to provide our customers with quality products and a quality service in a friendly manner, applying the highest standards of professionalism and ethics. A customer who is unhappy with any aspect of the service or products we have provided is entitled to complain and should address any concern to The Manager, The Sicilian Delicatessen, 103 Rosendale Road, West Dulwich, London, SE21 8EZ, or via email to firstname.lastname@example.org.
We aim to investigate complaints fairly and to respond to them as quickly as circumstances allow.
Electronic communication involves certain known risks. It might be insecure, intercepted, carry viruses, distort during transmission or arrive late or not at all. Anyone who communicates with us electronically, or who does not expressly prohibit such communication, will be assumed to accept the associated risks. By using email or fax to communicate with us you consent to us communicating with you in the same manner. Unless in writing you expressly prohibit electronic communication, we may use email and/or fax to communicate with you and others involved in your matter. We accept no liability for any inadvertent breach of confidence or privilege, or for any loss or damage, which occurs as a result communication by email or fax.
Email we send to you will not be encrypted unless we inform you otherwise. We use anti-virus systems and software but we accept no liability for viruses. We expect you to use, and rely on, your own anti-virus software. We recommend that you scan all emails and any attachments for viruses before opening them. We also recommend that you confirm any advice received by email before acting on it.
We monitor electronic communications (including email) in order to protect our business and our clients and to ensure that our legal and regulatory obligations and our internal policies and procedures are being complied with.
Any personal information you provide to us during your use of this website will be processed in accordance with current United Kingdom data protection laws and for one or more of the following purposes: (1) for the purpose or purposes specified in the part of the website that you used to submit the information to us; (2) to enable us to supply you with any information or assistance that you have requested; (3) to enable us to provide you with information about us, our products and services; and (4) for any other purpose for which you give your consent.
If at any time you wish to have your name removed from our database, or you wish to contact us in relation to any other matter concerning the processing of your personal data, please email our Data Protection Officer (email@example.com).
When you access this website, your computer’s browser provides us with certain electronic information (such as your IP address, browser type, and date and time of access). The website collects this information to provide you with a good user experience. We also use it to help us improve the website and to compile statistical data on its use.
This website is owned and operated by THE SICILIAN 103 ROSENDALE LTD.
Whilst we believe, and have taken reasonable measures to ensure, that this website is free of viruses, use of this website is at your own risk. Liability for loss or damage arising from your use of this website is excluded to the extent permitted by law. Whilst we have taken reasonable care to ensure that the content of this website (and of publications deployed on it) is accurate and complete, the information on this website (and in those publications) is provided for information purposes only and does not constitute professional advice. All liability for loss or damage arising from reliance on it is excluded to the extent permitted by law.
Copyright in (and any other intellectual property rights that attach to) the content of this website or the publications deployed on it (including, without limitation, “The Sicilian”, “the Sicilian Deli” and “the Sicilian Delicatessen” marks, logos and branding) is owned by THE SICILIAN 103 ROSENDALE LTD. You may download and temporarily store pages from this website for the sole purpose of viewing them. You may also print any publication on this website so long as it is a complete copy, no amendment is made to it and it is only for personal use or use within your own organisation and the use made of it is lawful. None of the content of this website or of the publications deployed on it, whether or not permission is granted for downloading, printing or circulation, may be used for the purpose of commercial exploitation, or for an illegal purpose. Any other copying, transmission, distribution, storage or use of such content is prohibited without THE SICILIAN 103 ROSENDALE LTD‘s prior written consent.
Publications deployed on this website provide general information only. They must not be relied on as professional advice. They might not be up to date and the information they contain might not be appropriate for your matter or circumstances.
Electronic links to this website are prohibited without the prior written permission of THE SICILIAN 103 ROSENDALE LTD. Any links to other websites provided by this website have been included for convenience only. Such links do not imply endorsement by THE SICILIAN 103 ROSENDALE LTD of the linked website, its provider or its content. We accept no liability for the content of, or for any loss or damage caused by access to, use of, reliance on or software downloaded from, any linked website.
Any issues and disputes relating to this website, its content or the content of any publication deployed on it shall be governed by English law. Unless THE SICILIAN 103 ROSENDALE LTD at its sole discretion elects otherwise, any dispute relating to such matters shall be subject to the exclusive jurisdiction of the English courts.
We are committed to promoting equality of opportunity and respect for diversity in our employment practices, in our dealings with clients and others and in the way in which we deliver our services. This website is designed to be accessible to as many users as possible by meeting or exceeding the requirements of current United Kingdom accessibility legislation and internationally accepted guidelines. The website’s ‘Accessibility’ link (which appears at the foot of the page) contains further information about accessibility issues.
If you experience any technical problems or other issues with this website, please email firstname.lastname@example.org.